Airports Council International EUROPE Best Airport Award winners for 2018 were announced at the ACI World/28th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Brussels Airport in June.
The judging panel for the ACI EUROPE Best Airport Awards was drawn from a group of independent experts including the European Commission, EUROCONTROL, European Civil Aviation Conference (ECAC) and European Travel Commission. ACI EUROPE counts over 500 airports in 45 European countries among its membership and this year’s competition saw a high level of entries in the competition in each category.
The ACI Awards cover 4 traffic categories of airport and aims to recognise achievement in core activities such as customer service, facilities, retail, security, community relations and environmental awareness and operations.
We are delighted to share that TODD Architects designed Bristol Airport was awarded joint-first place in the ‘5-10 MILLION PASSENGERS’ category. This is a huge accomplishment for our team and all involved in being the project to fruition.
Bristol Airport was selected for its continued investments in infrastructure, staff training and increased public transport links. The airport was also selected for its new Security Search Facility that has improved the passenger experience at the security control, allowing Bristol to achieve its highest ASQ score for all security indicators. The judges appreciated the airport’s commitment to facilitating the needs of PRM passengers and its environmental strategy towards carbon neutrality.
Bristol Airport shares the winning title with Seville Airport. More info on the awards can be found here.